upstatecomputer.com has been in business since 1995 and is currently undergoing expansion to meet additional demand in the western New York area. We maintain offices in Buffalo, NY; Richmond, VA; Orlando, FL and Greenville, SC. The average industry experience of our technical staff is over 15 years and we are dedicated to providing the level of customer service you need to meet your own business objectives.

In today's economy, many businesses are making cuts in their service and support areas to minimize costs. We at upstatecomputer.com believe that customer service is our primary product and will strive to maintain our commitment to meeting customers' needs above all else. After all, you do not contract with a service provider because you like their on-hold music selections or want to listen to a recording telling you how important your call is - you want service!

In addition to exemplary customer service, upstatecomputer.com offers competitive pricing on both service and products. We also stand behind every product sold; for example, our computer systems come with a standard three-year warranty on parts and labor.

Briefly, we address the following market segments:

• Midrange Computer (IBM RS/6000) Sales and service
  
• Desktop computer sales and service
  
• Computer Leasing/ IT Outsourcing
  
• Electronic software distribution
  
• Internet presence and connectivity
  
• Network design and implementation (NT, Unix)
  
• Web design and hosting
  
• Systems security
  
• Audit and policy development and compliance
  
• Disaster recovery, Contingency planning, System Imaging
  

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